Shipping Policy

Thank you for shopping with us! We aim to deliver your products as quickly and securely as possible. Please read our shipping policy below:

  1. Shipping Method: We offer reliable shipping services to ensure your orders are delivered safely to your doorstep. All orders are shipped using trusted carriers.

  2. Order Processing Time: Orders are processed and dispatched within 1-2 business days from the time of purchase, excluding weekends and holidays. You will receive a tracking number once your order has been shipped.

  3. Shipping Charges: Shipping charges are calculated based on the delivery location and the size of the order. You will see the total shipping cost at checkout before finalizing your purchase.

  4. Delivery Times: Estimated delivery times vary based on your location. Typically, delivery will take between 4 to 7 days from the dispatch date. Please note that delivery times may be longer during peak seasons.

  5. No Cash on Delivery (COD): Please note that we do not offer Cash on Delivery (COD) as a payment option. All orders must be paid for in full at the time of purchase through the available online payment methods.

  6. Tracking Your Order: Once your order is shipped, we will provide a tracking number so you can monitor its progress. If you have any issues with tracking or delivery, please contact us.

  7. Incorrect or Missing Information: Please ensure all shipping details are correct at checkout. We are not responsible for delays or missing shipments due to incorrect address information provided by the customer.

  8. BANK HOLIDAYS
    We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.

FAQs

What are the general shipping or delivery timelines?

We take 24-48 hours to process your order and prepare it for logistics partner to pick-up. The logistics partner takes 3-7 days to deliver the product post pick-up.

What are the shipping charges associated with an order?

The shipping charges for your order will be calculated and displayed at checkout.

Do you deliver Pan-India?

Yes. We serve more than 28000 pin codes across India.

Do you offer COD (Cash on Delivery)?

We currently don’t offer COD. All other online payment methods are available as mentioned in above FAQ.

How do I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. You can use this to track your package’s progress.

What payment methods do you accept?

You can pay for your orders using any of the payment methods below-

1) Cards (visa/Mastercard/Rupay/Discover/Amex)

2) UPI

3) Net Banking

4) Wallets

5) BNPL (Buy Now, Pay later)

Do you ship internationally?

No ,only India

What happens if my package gets lost or damaged?

In case of loss or damage, please contact our customer support with your order details. We’ll work to resolve the issue promptly.

Can I change my delivery address after placing an order?

Please contact us as soon as possible.

Do you offer free shipping?

Yes, we offer free shipping on orders above Rs 999 . Keep an eye out for promotions and offers!

Will I get automatic refund for failed payments?

Yes. You will get an automated refund into your original payment source within 7-10 working days.

What if I have issues with my order?

Please reach out to us from the Whatsapp icon on storefront or contact us with the details mentioned in the “contact Us” Section. We will try resolve all your issues on priority.

Need a Help?

  • (+91) 7567538389
  • sunilsonagara143@gmail.com
  • 2-RMS Hospital Staff Quoters, Dhandhuka-Bhavanagar Road, Rms Hospital,GUJARAT,INDIA Dhandhuka, Gujarat, 382460